Microsoft Viva Sales

Empower your sales team with intelligent insights
Get in touch now and we'll prepare a custom project estimate for your business

Cut the busywork

Prioritize relationship-building as AI streamlines your workflow, automating tasks like generating emails, summarizing meetings, and handling data collection and entry.

Connect the data

Boost productivity with actionable insights integrated into your workflow, leveraging data from Microsoft 365 apps and virtually any CRM system.

Close the sale

Maintain progress with AI-driven analytics offering timely recommendations and reminders.
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Viva Sales is an application designed to enhance the seller's experience by leveraging Microsoft 365 and Microsoft Teams to automatically feed data into any CRM system. This eliminates the need for manual data entry, freeing up more time for actual selling.

Features include:

  • AI-generated meeting summaries
  • AI-generated emails
  • Conversational intelligence
  • Integration with Salesforce CRM and Dynamics 365 Sales
  • Identification of customers in emails
  • Insights from Teams meetings
  • Sharing and collaboration on business data

To use the Viva Sales app in Outlook, Excel, and Microsoft Teams, a product license for Microsoft 365 for enterprise or Office 365 for enterprise is required. Viva Sales is included at no additional cost with Dynamics 365 Enterprise and Dynamics 365 Premium subscriptions.

Main Benefits


Streamlined Sales Process

Automates data capture and registration, eliminating manual data entry and allowing sales teams to focus on building relationships and closing deals

Integrated Experience

Works seamlessly within Microsoft Teams and Outlook, providing a unified and familiar environment for sales teams to work in

Increased Productivity

By automating routine tasks, Viva Sales allows sales teams to spend more time on high-value activities, boosting productivity and efficiency

Enhanced Customer Understanding

Provides intelligent insights about customers, helping sales teams understand their needs better and close deals faster

Automated Call Summaries

Automatically generate call summaries, capturing key points and action items from sales calls conducted in Teams. This feature ensures no important details are missed and allows for easy follow-up.

Seamless CRM Integration

Whether you're using Dynamics 365 or Salesforce, Viva Sales integrates seamlessly with your CRM system. This allows for a unified view of customer data, facilitating better decision-making and customer relationship management.

What we can offer?

At ARP Ideas, we understand the importance of a seamless and efficient CRM system. That's why we offer comprehensive services to integrate Microsoft Viva Sales into your existing CRM infrastructure, whether it's Dynamics 365 or Salesforce.

  • Tailored Implementation
  • Training and Support
  • Optimization
  • Upgrades and Updates
  • Security

With ARP Ideas, you can be confident that your CRM system will be enhanced by the power of Viva Sales, driving productivity, improving customer relationships, and boosting your bottom line. Let us help you transform your sales process with the power of AI and automation.


Get in Touch

Share your details, we'll reach out for a call and prepare a free estimate afterwards


What is included in Viva Sales?
Viva Sales provides seamless integration with your CRM tool, be it Dynamics 365 Sales or Salesforce CRM, directly within the familiar environment of Microsoft 365 and Teams. It enhances your sales process with unlimited conversational intelligence capabilities, eliminating the need for manual note-taking during meetings and offering sentiment analysis and actionable insights. Viva Sales automatically links your CRM customer list to Outlook and Teams, reducing redundancy. It also fosters efficient collaboration within Teams by sharing contact cards and highlighting colleagues who have had significant interactions with your customers, enabling you to gain valuable insights from your team.