Dotdigital

Drive [Business growth] with Microsoft Dynamics 365 Sales, empowering smarter customer engagement and streamlined sales processes.

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What is Dotdigital and Why Does it Matter?

A versatile platform designed to elevate your marketing and customer engagement strategies.

It offers a unified solution for creating personalised campaigns, automating workflows, and gaining deep insights into customer behaviour.

With Dotdigital, businesses can connect with their audience more effectively, nurture relationships, and drive measurable growth.

Increase Revenue

Scalability

Easily scale your applications up or down based on demand, without the need for significant upfront investments.

Increase Revenue

Security

Benefit from Microsoft's robust security measures to protect your data and applications from threats.

Increase Revenue

Global Reach

Deploy your applications worldwide and reach customers in any region.
Increase Revenue

Cost-Efficiency

Pay only for the resources you use, reducing overall IT costs.

What is Dotdigital and Why Does it Matter?

Increase Revenue

Scalability

Easily scale your applications up or down based on demand, without the need for significant upfront investments.
Increase Revenue

Security

Benefit from Microsoft's robust security measures to protect your data and applications from threats.
Increase Revenue

Global Reach

Deploy your applications worldwide and reach customers in any region.
Increase Revenue

Cost-Efficiency

Pay only for the resources you use, reducing overall IT costs.
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Cross-channel marketing automation platform

Unlock the potential of your marketing team with these powerful tools.

Email Marketing

Create, send, and track personalised email campaigns with ease.

Customer Segmentation

Segment your audience for targeted and relevant messaging.

Automation Workflows

Automate marketing processes to engage customers at the right time.

AI-Driven Insights

Use AI to analyse customer behaviour and optimise campaigns.

Multichannel Marketing

Connect with your audience across email, SMS, social media, and more.

Real-Time Reporting

Access detailed analytics to measure and improve campaign performance.

Cross-channel experience

Dotdigital simplifies personalized cross-channel marketing by providing an intelligent program builder that automates the entire customer journey across various communication channels, including email, SMS, social media, and messenger.

With this powerful tool at your disposal, there is no reason why you can't create an exceptional customer experience that is sure to convert time and time again.

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Detailed Customer Profiles

Dotdigital offers you the opportunity to gain a deep understanding of your customers and their distinct characteristics and preferences. By utilizing the Single Customer View, you can access real-time insights, such as zero-party data and purchase intent, through the activity timeline.

With this valuable information at your fingertips, you can build trust with your customers and inspire their loyalty by delivering a truly unforgettable customer experience that is tailored to their needs and desires.

Dynamic Segmentation

Refine your segmentation strategy before sending out your marketing messages, ensuring maximum effectiveness. Additionally, the range of customer and persona dashboards actively identify valuable intent-driven segments that are either ready to convert or in need of nurturing.

This proactive approach enables you to connect with your target audience in a more personalized and meaningful way, increasing the likelihood of conversions and building stronger customer relationships.

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AI Marketing

Hyper-personalize your marketing efforts and create experiences that your customers simply can't ignore with the power of AI. With predictive analytics and AI-powered product recommendations, you can instantly connect your customers to the right products and content that match their unique preferences and needs.

Our affinity scoring system ensures that you only showcase the most relevant products to your customers, increasing the likelihood of conversions and maximizing your ROI. By leveraging the capabilities of AI, you can revolutionize your marketing approach and deliver exceptional customer experiences that are both personalized and impactful.

Microsoft Dynamics Integration

Dotdigital integrates smoothly with Microsoft Dynamics, offering businesses a powerful marketing automation solution. This seamless integration synchronizes customer data, enables personalized campaigns, and streamlines lead management.

It enhances marketing processes, improves customer engagement, and drives business growth.

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Dotdigital FAQ

Find answers to common questions and learn more about how we can support your business.

What is Dotdigital?

Dotdigital is a leading marketing automation platform that helps businesses engage with their customers across multiple channels, including email, SMS, and social media. It offers a wide range of features to automate marketing tasks, personalize customer journeys, and measure campaign performance.

Articles & Resources

Discover valuable insights, guides, and expert advice to support your business growth.