Dotdigital
Drive [Business growth] with Microsoft Dynamics 365 Sales, empowering smarter customer engagement and streamlined sales processes.
What is Dotdigital and Why Does it Matter?
A versatile platform designed to elevate your marketing and customer engagement strategies.
It offers a unified solution for creating personalised campaigns, automating workflows, and gaining deep insights into customer behaviour.
With Dotdigital, businesses can connect with their audience more effectively, nurture relationships, and drive measurable growth.
Scalability
Easily scale your applications up or down based on demand, without the need for significant upfront investments.
Security
Benefit from Microsoft's robust security measures to protect your data and applications from threats.
Global Reach
Deploy your applications worldwide and reach customers in any region.
Cost-Efficiency
Pay only for the resources you use, reducing overall IT costs.
What is Dotdigital and Why Does it Matter?
Scalability
Easily scale your applications up or down based on demand, without the need for significant upfront investments.
Security
Benefit from Microsoft's robust security measures to protect your data and applications from threats.
Global Reach
Deploy your applications worldwide and reach customers in any region.
Cost-Efficiency
Pay only for the resources you use, reducing overall IT costs.
Cross-channel marketing automation platform
Unlock the potential of your marketing team with these powerful tools.
Email Marketing
Create, send, and track personalised email campaigns with ease.
Customer Segmentation
Segment your audience for targeted and relevant messaging.
Automation Workflows
Automate marketing processes to engage customers at the right time.
AI-Driven Insights
Use AI to analyse customer behaviour and optimise campaigns.
Multichannel Marketing
Connect with your audience across email, SMS, social media, and more.
Real-Time Reporting
Access detailed analytics to measure and improve campaign performance.
Cross-channel experience
Dotdigital simplifies personalized cross-channel marketing by providing an intelligent program builder that automates the entire customer journey across various communication channels, including email, SMS, social media, and messenger.
With this powerful tool at your disposal, there is no reason why you can't create an exceptional customer experience that is sure to convert time and time again.
Detailed Customer Profiles
Dotdigital offers you the opportunity to gain a deep understanding of your customers and their distinct characteristics and preferences. By utilizing the Single Customer View, you can access real-time insights, such as zero-party data and purchase intent, through the activity timeline.
With this valuable information at your fingertips, you can build trust with your customers and inspire their loyalty by delivering a truly unforgettable customer experience that is tailored to their needs and desires.
Dynamic Segmentation
Refine your segmentation strategy before sending out your marketing messages, ensuring maximum effectiveness. Additionally, the range of customer and persona dashboards actively identify valuable intent-driven segments that are either ready to convert or in need of nurturing.
This proactive approach enables you to connect with your target audience in a more personalized and meaningful way, increasing the likelihood of conversions and building stronger customer relationships.
AI Marketing
Hyper-personalize your marketing efforts and create experiences that your customers simply can't ignore with the power of AI. With predictive analytics and AI-powered product recommendations, you can instantly connect your customers to the right products and content that match their unique preferences and needs.
Our affinity scoring system ensures that you only showcase the most relevant products to your customers, increasing the likelihood of conversions and maximizing your ROI. By leveraging the capabilities of AI, you can revolutionize your marketing approach and deliver exceptional customer experiences that are both personalized and impactful.
Microsoft Dynamics Integration
Dotdigital integrates smoothly with Microsoft Dynamics, offering businesses a powerful marketing automation solution. This seamless integration synchronizes customer data, enables personalized campaigns, and streamlines lead management.
It enhances marketing processes, improves customer engagement, and drives business growth.
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Dotdigital FAQ
Find answers to common questions and learn more about how we can support your business.
Dotdigital is a leading marketing automation platform that helps businesses engage with their customers across multiple channels, including email, SMS, and social media. It offers a wide range of features to automate marketing tasks, personalize customer journeys, and measure campaign performance.
Articles & Resources
Discover valuable insights, guides, and expert advice to support your business growth.
