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Start using the potential of location monitoring with Resco Routes

According to a study by Flexjobs in 2018, 55% of people responsible for recruiting new employees believe that remote work is becoming more and more popular. The COVID-19 pandemic has only made this collaboration model more relevant.

According to Statista, the percentage of people who don’t work remotely even a day per week dropped from 44% to 34% in the US. At the same time, there was a huge increase of people who work remotely 5 or more days per week, from 17% to 44%.

More employees who perform their duties outside the office means that business needs to adapt its methods of collaboration and accounting of work. One of possible solutions is implementing location tracking, which is basically automatic logging of location data.

In this article, we will discuss the capabilities and advantages of Resco Routes – a dedicated Resco app for location tracking.

The main advantages of Resco Routes

  • Monitoring and planning of routes and meetings, as well as billing of working hours, all available in one application, with no need to use third-party solutions.
  • Live location monitoring enables to respond to field situations in real time.
  • Tracking is done via mobile devices i.e. smartphone, no need to purchase additional GPS devices.
  • Resco Routes can function as a standalone application, but it can be easily and quickly integrated with Microsoft 365 / CRM, enabling access to customer data, contacts, meetings and more. There is also an API allowing integration with other solutions.

How does Resco Routes work?

Location monitoring

Use the location tracking feature to track your team’s progress and be able to react to situations in the field. Tracking your team’s progress is available from the real-time position map view. By using location data, you can discover potential problems and make faster decisions.

The Time Shift feature allows to check past locations and activities, and forecast future locations based on current and past data. Thanks to this, it is possible to estimate whether a given person will finish earlier than expected and, for example, may undertake another task that will support the work of the rest of the team.

Interactive schedule board

Plan your team’s work with a fully interactive schedule board. Possibility of integration with other systems allows to use all customer data from the level of Resco Routes. This helps to decide on orders, assigning tasks and planning work from one level. Thanks to this, it is possible to efficiently unify the processes at the level of the entire company.

Scheduling tasks with Resco Routes is simple and takes place using an intuitive drag and drop mechanism. It is also possible to prepare recurring tasks and automatic planning, which saves time for those responsible for management. The multi-user task scheduling functionality means that you can assign tasks to an entire team of field workers simultaneously.

Resco Routes mobile application

Field workers receive tasks and notifications about them in their cross-platform mobile application. They can also use it to plan task and route schedules as well as to manage business trips. This allows them to spend less time reporting and more time performing their core tasks.

The app sends location data in the background, even when it’s not active. It uses the hardware capabilities of mobile devices, so there is no need to equip vehicles with additional GPS devices.

Location Monitoring Benefits

Fulfill more requests

Thanks to Resco Routes, there is no need to call each driver in order to find out which employee is closest to the customer. Instead, it is possible to just select the closest employee from the map. This saves time and fuel, as well as managing the reports themselves more efficiently.

Proof of location and backtracking options

Sometimes there is an unpleasant situation in which there is a word against the word confrontation with the client. When using Resco Routes, in such a situation you do not have to rely on the memory of individual team members, but you are able to use the data stored in the system.

Less work on reports

It will be appreciated primarily by your employees. Thanks to the data that the system tracks automatically, they will not have to prepare reports on their own. However, this is also good news for your business, as it means fewer errors and saved working-hours.

Improving the work of drivers

Your field workforce can use Resco Routes route planning capabilities. Instead of receiving a classic list with tasks and addresses every day, they can have all the information at hand from the mobile application.

Forecasting

Based on current data, the application can forecast the further course of the route. Thanks to this, the person managing the field workers knows in advance whether a given person will finish the route sooner or later. Thanks to this it is possible to assign an additional task to relieve the rest of the team.

Avoid vehicle downtime

Resco monitor the actual distance traveled by a given vehicle over time. This helps to properly plan the inspections or other maintenance work on the vehicle.

Easy billing

Use the data to calculate fuel costs, bill customers, or create invoices for contractors and employees that are paid according to the work done or the number of hours worked.

Optimize your processes

After some time, monitoring the work in the field translates into collecting enough data to optimize routes and the number of daily sentences. This may translate into a change in the number of employed drivers, better organization of the areas of operation of existing employees to better distribute the load, and much more.

An example of implementation in a furniture production company

Challenge

The company wanted to replace the existing vehicle tracking system with a solution based on mobile devices that would combine user schedules, the specifics of working with Microsoft Dynamics 365 and real-time vehicle traffic tracking.

In order to provide customers with a better service, they were looking for a solution that would be closely related to Dynamics 365 – giving them a platform with automatic notifications for customers and employees.

In addition, the company also wanted to eliminate the need to equip vehicles with additional location tracking devices.

Solution

The use of Resco Routes enabled simple and quick integration with Dynamics 365 and location monitoring functions. In addition, thanks to the fact that Resco Routes uses mobile devices such as a smartphone, the need to buy dedicated vehicle tracking equipment has been eliminated.

Benefits

Full access to information via a clear interface

The company praised the ability to view planned work and all related information on the map view the most. The handy interface includes the scheduled working hours, the user’s planned arrival / departure time etc.

Accurate analysis and forecasting thanks to the Time Shift function

Time Shift is a function that allows the company to have an insight into the current movement of employees and allows to see how much time they have spent on a given task. The availability of this information improves the efficiency of the schedule analysis.

Money saved on additional devices

Resco Routes does not require the installation of additional equipment in vehicles. Thanks to this, the company saves about PLN 500 on each vehicle in its fleet.

Do you want to start using the potential of Resco Routes?

Send us an e-mail at sales@arpideas.pl or call us +48 616 242 498. We are happy to share our knowledge and experience, and if necessary, we will implement or adapt Resco Routes to your needs.

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Paweł Skała-Piekoś

Paweł Skała-Piekoś

Enthusiast of modern technologies and communication. In the ARP Ideas team responsible for marketing.