Microsoft Copilot Studio
Automate customer service and streamline business processes with intelligent chatbots, voicebots and AI agents developed at Microsoft [Copliot Studio].
What is Microsoft Copilot Studio and why does it matter for business?
Microsoft Copilot Studio is a low code platform that allows you to create intelligent bots , Copilots and AI agents without advanced programming knowledge. Thanks to its intuitive interface, you can quickly design conversations, define bot logic and integrate it with different systems.
Chatbots created in Copilot Studio can automate customer service, answer questions, book appointments, process orders and much more. This will translate into time savings, cost reductions and improved customer satisfaction.
Ease of use
An intuitive drag-and-drop interface allows you to create chatbots without writing code.
Rapid development
Reduce the time to deploy chatbots with ready-made templates and tools.
Scalability
Adapt your chatbot or voicebot to the growing needs of your business by quickly adding new features and integrations.
Integrations
Connect your chatbot to your CRM, ERP and other company systems to automate your business processes.
Microsoft Copilot Studio
Using the capabilities of Microsoft Copilot Studio, teams can create intelligent applications that automate tasks and improve communication.
Visual editor
Design a conversation flow with a bot or AI agent using an intuitive drag-and-drop interface.
Topic management
Organise chatbot logic into business themes to make complex conversations easier to manage.
Integration with communication channels
Publish your chatbot on different platforms such as Teams, Facebook Messenger or your website.
Analysis and reporting
Monitor your chatbot's performance, analyse conversation data and optimise its performance.
Integration with Azure Cognitive Services
Add advanced AI features such as natural language recognition or speech tone analysis.
Integration with
Azure Open AI
Azure OpenAI allows you to build chatbots that can understand and generate natural text.
Copilot Studio for Business
Enhance the capabilities of your business with Microsoft Copilot Studio.
Customer service
Voicebots and Chatbots can answer frequently asked questions, solve simple problems and transfer complex queries to human consultants. This reduces the workload of the customer service team and allows issues to be resolved more quickly.
Generating leads
Chatbots can collect contact details of potential customers, qualify leads and schedule appointments with salespeople. This automates the customer acquisition process.
Sales support
Copilots and Chatbots can assist customers in the purchasing process, answering questions about products, advising on selection and processing orders.
Booking and making appointments
Voicebots can automate the process of booking appointments, meetings or services by integrating with the company's calendar.
Internal support for employees
Tailored to the company, Copilots can provide employees with information about company policies, procedures, benefits or available training.
Onboarding new employees
Ai agents and Copilots can guide new employees through the onboarding process, providing them with the necessary information and guidance.
Gathering feedback
Chatbots can collect customer feedback on products, services or customer service. The data collected can help to improve the offer and improve the quality of service.
Marketing and promotion
Chatbots can inform customers about news, promotions and sales, and personalise marketing communications.
Need help with project delivery?
Your [Tech] Team Awaits
Working with
ARP Ideas Experts
Working with
ARP Ideas Experts
We don’t believe in a one-size-fits-all approach. Our services are custom-crafted to meet the unique needs of your business.
As your trusted Microsoft Partner, we prioritise clear, straightforward communication, ensuring our conversations are always focused and meaningful.
Our commitment is to collaboration, enhancing your company’s capabilities and driving tangible business results.
Extend the capabilities of Copilot Studio
with related products and solutions.
Microsoft Teams
Integrate chatbots and copilots with Microsoft Teams to facilitate communication and collaboration.
Power Automate
Automate business processes by combining chatbot with Microsoft Power Platform and Power Automate.
Dynamics 365
Integrate chatbots with Dynamics 365 to improve customer service and sales processes.
Create your own Copilot
Microsoft Copilot
Microsoft Copilot Studio offers a powerful platform for creating customised conversational Copilots based on artificial intelligence extending the capabilities of the standard Microsoft Copilot for Microsoft 365 and Dynamics 365.
Articles & Resources
Discover valuable insights, guides, and expert advice to support your business growth.
